Franschhoek Wine Valley

Franschhoek Wine Valley Tourism Information Office closed until 16 April due to COVID-19

In response to the national lockdown announced by the South African Government and in an effort to minimize the spread of COVID-19, the Franschhoek Wine Valley Tourism Information Office will be closed from 25 March until 16 April 2020.

We will, however, remain fully operational with staff working remotely from their homes. You are more than welcome to contact us via one of the following numbers or email during this time, should you have any queries or need any assistance:

Mobile: +27 (0)66 224 6360
Landline: +27 (0)21 876 2861

Please be assured that we are in daily contact with relevant authorities and key role players. This includes the likes of Wesgro, Cape Town Tourism, Cape Winelands District Municipality and SA Tourism, amongst others. As the situation unfolds, we will do our best to keep you updated via our dedicated COVID-19 page on the Franschhoek Wine Valley website here: 

Please make use of one of the following numbers for official COVID-19 advice, updates and queries:

• National Hotline – 0800 029 999

• WhatsApp – 0600 123 456

• Provincial Hotline – 021 9284102

Our thoughts go out to everyone affected by this unprecedented event in our community, our country and around the world. As the destination marketing organisation of the beautiful Franschhoek Wine Valley we will also be taking this opportunity to work behind the scenes to ensure that we are ready to welcome everyone with open arms and warm smiles once we have pulled through this difficult time. We will remain active on social media to share with you the many stunning scenes around the valley and while we will not be promoting travel to Franschhoek at this stage we invite you to start dreaming with us about spending some blissful Franschhoek moments with us in the future! 

Franschhoek Huguenot Monument

Franschhoek Wine Valley exists to:

  • Develop and implement marketing plans to profile the Franschhoek Wine Valley
  • Arrange and advertise events that support the Franschhoek Wine Valley brand image and which encourage visitors to the Valley
  • Represent the business interests of our members to the Stellenbosch Municipality
  • Aggregate the combined buying power of our members to leverage economy of scale benefits from service providers
  • Coordinate free advisory services and discussion forums to support our member’s businesses

Our Accolades

  • TripAdvisor’s Travellers’ Choice Awards 2020 - Top 25 Emerging Worldwide Destinations (15th position).
  • Tripadvisor Traveller's Choice Destination Winner 2012, 2013, 2014 & 2015
  • Most Memorable Wine Route 2014, 2013 & 2012
  • Service Excellence Award - 2015
  • Best Tourism Event 2015 - Franschhoek Bastille Festival
  • Best Local Tourism Authority Information service 2013 & 2012

Tourism Levy

Certain establishments in Franschhoek may levy visitors with voluntary contributions towards the running of the FWV and to support local charities. Should visitors not wish to contribute to these causes, please indicate this to the relevant merchant.


Maintenance & validity of all business operating permits, licences and registration certificates are the responsibility of the business owner. Franschhoek Wine Valley takes no responsibility for the renewal of the required legal business operating documentation.


Contact Us

Franschhoek Wine Valley

Physical Address
62 Huguenot Road

Office hours
Monday: 09h00 – 12h00
Tuesday to Friday: 09h00 – 16h00
Saturday: 09h00 – 13h00
Sunday: closed

Contact Details
+27(0) 21 876 2861