Franschhoek Wine Valley

Franschhoek’s Excellent Service Rewarded

In an awards ceremony held on 18 March at the Golden Valley Casino in Worcester, the Franschhoek Wine Valley was presented the Service Excellence Award at the Cape Winelands District Municipality Mayoral Tourism Awards.

The prestigious Service Excellence Award is bestowed upon a tourism business that best promotes the tourism industry of the specific town in its respective geographical area, providing visitors with the best local experience possible. Criteria also include a proven track record, as well as projects and campaigns that increase tourism visitation and revenue. Nominees are expected to demonstrate a comprehensive approach in delivering a world-class product and service.

The Best Tourism-Related Event Award was presented to the ATKV-Oesfees at Solms-Delta, which stood out amongst the rest as a business entity hosting a special event, festival or other activity that attracts large crowds of visitors into the Cape Winelands.

In addition La Motte was presented with the Wine Tourism Destination of the Year Award. This award is bestowed upon a wine estate or distillery which offers a unique tourism experience.

‘We are humbled and honoured to receive the Service Excellence Award, and as a team who works hard at delivering on the criteria, we continue to keep Franschhoek and its offerings top of mind’, comments Franschhoek Wine Valley CEO Jenny Prinsloo. ‘We value the Cape Winelands Mayoral Award Programme, and would like to thank the Executive Mayor and the Cape Winelands District Municipality team for their continued support.’

CEO Franschhoek Wine Valley: Jenny Prinsloo

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Franschhoek Wine Valley exists to:

  • Develop and implement marketing plans to profile the Franschhoek Wine Valley
  • Arrange and advertise events that support the Franschhoek Wine Valley brand image and which encourage visitors to the Valley
  • Represent the business interests of our members to the Stellenbosch Municipality
  • Aggregate the combined buying power of our members to leverage economy of scale benefits from service providers
  • Coordinate free advisory services and discussion forums to support our member’s businesses

Our Accolades

  • Tripadvisor Traveller's Choice Destination Winner 2012, 2013, 2014 & 2015
  • Most Memorable Wine Route 2014, 2013 & 2012
  • Service Excellence Award - 2015
  • Best Tourism Event 2015 - Franschhoek Bastille Festival
  • Best Local Tourism Authority Information service 2013 & 2012

Tourism Levy

Certain establishments in Franschhoek may levy visitors with voluntary contributions towards the running of the FWV and to support local charities. Should visitors not wish to contribute to these causes, please indicate this to the relevant merchant.

Disclaimer

Maintenance & validity of all business operating permits, licences and registration certificates are the responsibility of the business owner. Franschhoek Wine Valley takes no responsibility for the renewal of the required legal business operating documentation.

 

Contact Us

Franschhoek Wine Valley

Physical Address
62 Huguenot Road
Franschhoek
7690

Office hours
Monday – Friday: 08h00 – 17h00
Saturday: 09h00 – 17h00
Sunday’s: 09h00 – 16h00

Contact Details
+27(0) 21 876 2861
info@franschhoek.org.za