Franschhoek Wine Valley

South African hotel Awarded Best Hotel in the world at the Conde Nast Traveler Reader Choice Awards

It was an impressive accolade for South Africa when The Royal Portfolio’s La Residence in Franschhoek was voted The Best Hotel in the World by Condé Nast Traveler magazine’s discerning readers.

This was announced at the annual Readers’ Choice Awards that rates the world’s best cities, islands, cruise lines, airlines, hotels, and resorts.

“I am truly honoured and humbled by the award and I am pleased South Africa has been recognised internationally as a luxury destination,” says Liz Biden, the owner of three exclusive private hotels operating under The Royal Portfolio umbrella. They include Royal Malewane, a safari lodge in the greater Kruger area; Birkenhead House in Hermanus; and La Residence in Franschhoek which together offer luxury beach, bush and wine-land experiences. “This could not have been achieved without the dedication and hard work of the La Residence and The Royal Portfolio teams that uphold our strong company purpose:  ‘To give guests a complete experience and a perfect stay’,” she adds.

La Residence – in the heart of the Franschhoek Valley, one of South Africa’s most picturesque wine regions and the country’s food and wine capital – is encircled by vineyards, plum orchards and olive groves. It represents the epitome of grandeur and grace. From the lavish suites and villas to refined dining and uniquely-crafted, wine-tasting experiences, La Residence radiates sophistication. Biden has instilled consideration and respect into her team so here you’ll find warm, authentic hospitality. It’s what memories are made of – a place you’ll want to revisit.

This year the survey recorded an astonishing reader participation of 79,268 entries – almost doubling the number of contributions in the 2012 competition. These astute and dedicated travellers cast 1,3 million votes for more than 16 000 properties around the world, resulting in the most comprehensive “best of the best” travel awards to date.

For all media enquiries and high resolution images please contact The Royal Portfolio Marketing office by telephone on +27(0)21 761 8292 or by email on

For all booking enquiries please contact Reservations by telephone on:  +27 (0) 15 793 3977 or by email on

Franschhoek Wine Valley exists to:

  • Develop and implement marketing plans to profile the Franschhoek Wine Valley
  • Arrange and advertise events that support the Franschhoek Wine Valley brand image and which encourage visitors to the Valley
  • Represent the business interests of our members to the Stellenbosch Municipality
  • Aggregate the combined buying power of our members to leverage economy of scale benefits from service providers
  • Coordinate free advisory services and discussion forums to support our member’s businesses

Our Accolades

  • TripAdvisor’s Travellers’ Choice Awards 2020 - Top 25 Emerging Worldwide Destinations (15th position).
  • Tripadvisor Traveller's Choice Destination Winner 2012, 2013, 2014 & 2015
  • Most Memorable Wine Route 2014, 2013 & 2012
  • Service Excellence Award - 2015
  • Best Tourism Event 2015 - Franschhoek Bastille Festival
  • Best Local Tourism Authority Information service 2013 & 2012

Tourism Levy

Certain establishments in Franschhoek may levy visitors with voluntary contributions towards the running of the FWV and to support local charities. Should visitors not wish to contribute to these causes, please indicate this to the relevant merchant.


Maintenance & validity of all business operating permits, licences and registration certificates are the responsibility of the business owner. Franschhoek Wine Valley takes no responsibility for the renewal of the required legal business operating documentation.


Contact Us

Franschhoek Wine Valley

Physical Address
62 Huguenot Road

Office hours
Monday: 09h00 – 12h00
Tuesday to Friday: 09h00 – 16h00
Saturday: 09h00 – 13h00
Sunday: closed

Contact Details
+27(0) 21 876 2861